Accommodation Policy & House Rules

Accommodation Policy: 

• Unless otherwise agreed by us in writing, the maximum number of guests occupying a property must not exceed the number stated in the original booking and only those listed in the booking form are permitted to occupy the property. If you wish to invite additional visitors to visit you during your stay, please ask us first. 

• Unless otherwise agreed by us, no extra overnight visitors are allowed to stay at the property or to use the facilities at Quinta de Lagos.  

• Bookings cannot be accepted from anyone under eighteen years of age. 

• We reserve the right to refuse a booking without giving any reason. 

• We or our representatives reserve the right to enter the property at any time to undertake essential maintenance or repairs. 

• Guest stays normally commence at 16:00 on the arrival date and stop on 10:00 on the day of departure. We try to be flexible and accommodate early check-in or late check out, but this is strictly at our discretion. Any unauthorised delay in departure may result in you being required to pay us additional charges.  

Friendly House Rules: 

• To comply with tourism laws in Portugal, the rental property must only to be used for the reason stated on the booking confirmation.  

• Smoking or vaping is not allowed inside a property. Smoking is allowed outside (but please consider other guests) and if so then ash, stubs, etc. must be disposed of safely in bins provided. We politely inform you that smoking inside a property may result in immediate termination of occupancy and forfeiture of all payments, and any damage or extra cleaning caused will be at your expense. 

• Please do not move furniture from one room to another or any of the indoor furniture, furnishings or bedlinen outside. 

• Please lock the doors and close the windows when you leave the property unoccupied. 

• Please make sure you switch off lights, heating, air conditioning or any electrical appliances when you go out – we’re an eco-friendly holiday home. 

• Please don’t take any bath or pool towels with you to the beach, please use the beach towels that available to hire. 

• All inventory must remain in the property and not be taken to another property. 

• Please park your vehicles in the designated parking space, ensuring cars do not block access to other properties.  

• Please respect the community and try to keep noise levels to a minimum, especially between 10pm and 8am. Portugal has strict noise laws after 11pm. 

• Please use the designated barbecue utensils and clean the barbecue after use. 

• Fireworks, Chinese lanterns, firepits, candles and portable BBQs are prohibited. 

• If you want to use the services of a third-party supplier (e.g. a chef, beauty treatments, etc. ) this must be agreed with us beforehand. If you bring a third-party supplier without consent, we reserve the right to ask them to leave. We do not accept liability for the activities of these third-party suppliers. 

Pets: 

As dog lovers, we normally welcome dogs. We cannot accept any other animal (pet or otherwise). If you would like to bring your pet dog then please contact us, and the inclusion of your dog(s) must be agreed by us in writing and is subject to the following rules: 

• We reserve the right not to accept bookings with dogs (e.g. if we know other guests are adverse to dogs). 

• We normally allow a maximum of 2 dogs.  

• Dogs must be booked in and we charge an extra cleaning fee of €50 per property. 

• Please don’t let dogs on the furniture, especially sofas and beds. 

• Guests are responsible for cleaning up after their pets. 

• Please clean off muddy dogs using the outside tap and the dog towels provided. 

• Dogs must not be left alone in the property and when outside must be always kept on a lead. 

• Dogs must not enter the pool or the ponds. If a dog does enter the pool then an additional pool cleaning fee may be charged. 

• If the property requires additional cleaning due to excessive dog hair or if dogs have been on furniture, we my charge a €50 fee to cover the extra cleaning costs. 

• You are responsible for your dog and you will be charged for any damage caused by your dog. 

• There will be a security deposit of €200, returned at the end of your stay subject to there being no damage or additional cleaning listed above. 

• Please consider other guests.

Swimming pool rules:  

The following rules are for the safety and comfort of our guests: 

• The swimming pool is open between 8am and 8pm, daily. Please respect these timings out of respect for our neighbours and other guests. 

• Glass or other breakable (e.g. ceramic) containers, plates, etc. must not be used  beside or in the pool.  

• Please do not dive or jump in the pool, which has a maximum depth of 2.5m. 

• Please do not play music through loudspeakers by the pool.   

Wi-Fi: 

Free WiFi and internet access is available.  You and other users agrees to reasonable and lawful usage and to comply with Portuguese law.